About The Service. The AskForTask service allows users who need help getting tasks done ("Askers") to connect through the Website or AskForTask App with other users ("Taskers") who wish to complete the tasks (the "Service"). In order to access the Service and start posting tasks and accepting to complete posted tasks, you must be a registered user. Registered users’ information will be available as a public, searchable profile on the Website and via the AskForTask App. You can use the Service from a computer or a mobile device if you have downloaded the AskForTask App. Askers and Taskers are collectively referred to as "Users". For greater certainty, you can register as a User on behalf of a corporate entity, however you acknowledge and agree that AskForTask reserves the right to verify the corporation’s existence. You acknowledge that AskForTask does not hire or employ Taskers to complete tasks via the Service. Rather, AskForTask simply provides a platform that connects Askers and Taskers. Accordingly, it is up to the Asker to complete any background checks and to verify that any Tasker they wish to retain meets their requirements and qualifications. We do not endorse, validate or verify the qualifications, skills or licenses of any Taskers nor will we be responsible for the performance, actions or inactions of any Taskers.
Posting a Task. If you post a task on the Service, you will be asked to provide certain information pertaining to the task as well as your credit/debit card information.
Approval of a Task..Once a task is posted, our algorithm checks that all required information has been submitted by the Tasker. If any fields are incomplete, one of our Customer Relations representatives will call the Tasker to obtain any additional information required. The algorithm will pre-authorize the Asker’s credit/debit card for the full amount payable for the task. We have the right in our sole discretion to refuse to post or to remove any task from the Service for any reason. Once a task is approved, we will hold the full amount of the funds payable for such task in escrow pending completion of the task.
Assigning of a Task.Tasks are assigned using our algorithm, which searches through our database of active Taskers and assigns tasks to Taskers based on criteria including the Tasker’s skill set, location and rating. Once a task is assigned to a Tasker, the Tasker will receive a message to call the Asker to confirm the time and place for the task. The Asker will also receive a text message and/or email and/or app alerts from us detailing the first name and last initial of the Tasker as well as their rating, and letting them know to expect a call from the Tasker. The Tasker and/or Asker may call our toll free number at +1-844-275-8275 if there are any issues.
Cancelling\rescheduling a Task.If a task has been assigned to a Tasker and the Asker cancels the task, then we will charge the Asker a 50% cancellation fee or $50, whichever is lower. If the task is rescheduled, then we will charge a flat fee of $10 for every change.
Tasker Non-Attendance.If a Tasker fails to show up to perform a task assigned to him/her, AskForTask has the right to suspend the Tasker and charge a $10 flat fee from the Tasker's earnings. AskForTask’s decision will be final.
Completion and Billing of a Task.When a task has been completed, the Asker will follow the task completion link we have forwarded by text or email message. The Asker will complete the invoice and sign off that the task has been completed. Once this is done, we will send a text message and/or email and/or app alert to both the Asker and the Tasker confirming the completion of the task. The Tasker will receive payment directly in the connected bank account, minus the administrative fee of 15% and a payment processing fee charged by AskForTask for providing the platform. The Asker will be charged a payment processing fee as well. Note that the payment processing fee is typically 2.9% plus 30 cents of the total transaction but could change, as it is determined by our payment processing partners.
Task Completion Disputes.Askers have 24hours from completion of the task to file a dispute. Disputes maybe filed by calling or emailing us and providing us with evidence such as photographs and narration. AskForTask will take 3 weeks to review and provide a response to any complaints. Any decision by AskForTask will be deemed final.
Prohibited Acts. Users are not permitted to exchange contact information (including phone numbers, emails and full names) or post contact information on the Service prior to a task being assigned.
Prohibited Services. The following is a non-exhaustive list of the type of services that are prohibited from being requested, offered, negotiated or completed in relation to the Service by Users:
Task Fees.Askers will select a pre-set per hourly rate for completion of each task they post. By accepting to complete a task, the Tasker agrees that the amount payable for completion of such task shall be the rate selected by the Asker less a 15% administrative fee charged by AskforTask and less the electronic fund transfer fee charged by the payment processor. Payments are done only using credit, debit cards or Paypal on the website or app.("Payable Task Fee").
Taxes & ChargeBacks.Each Tasker is responsible for determining local indirect taxes, including but not limited to, goods and services tax or harmonized sales tax, and for including any applicable taxes to be collected or obligations related to applicable taxes in the Task Fees. Each Tasker is also responsible for any income tax, goods and services tax, harmonized sales tax or other tax reporting obligations with respect to the Task Fees. Users are responsible for any applicable tax on a Task, not AskForTask. In the event of any chargebacks, the Tasker will be liable for the same, meaning that if an Asker initiates a chargeback on Paypal, a credit card or other payment method, AskForTask will charge the Tasker for the applicable transaction, the complete amount of the chargeback. Since AskForTask offers competitive prices, the bookings are final, meaning NO refunds and charge backs
AskforTask FeesBrowsing the Website, downloading the AskforTask App and setting up an account are all free of charge. There is also no fee for Askers to post an AskforTask request or for Taskers to respond to a request. All tasks are dealt as credit tasks, ie the amount is pre-approved at the time of posting of the task. Taskers are paid weekly, and they must connect their bank accounts with their AskForTask profiles so seamless transfer of payments is done. Once the Payable Task Fee is agreed and the AskforTask request is confirmed, the Asker will be charged an amount equal to 15% of the Payable Task Fee by AskForTask regardless of whether or not the task is completed (“Service Fee”). Taskers are not allowed to take cash from Askers against the tasks. AskForTask has the right to withhold payments from Taskers if there are any complaints or disputes. AskForTask’s decision will be deemed as final and cannot be challenged. Taskers are NOT allowed to contact Askers directly in the event of a dispute as AskForTask will mediate such disputes.
Changes to AskforTask Fees.AskForTask reserves the right to change the Service Fee or implement charges for other features of the Service as indicated to Users from time to time. Any revised fees will take effect 7 days from the date of posting on the Website or notification to your account.
You also agree not to access the Website in a manner that utilizes the resources of the Website more heavily than would be the case for an individual person using a conventional web browser. Notwithstanding the foregoing, operators of public search engines may use spiders or other bots for the purpose of creating publicly available searchable indices of the materials on this Website.
If you have any questions about these Terms or if you wish to make any complaint or claim with respect to the AskForTask App or Service, please contact us at: info@AskforTask.com
Last Updated August 6, 2015